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Terms & Conditions

All projects undertaken by Blend Studios Ltd. will be subject to the following terms and conditions. Any changes to these terms and conditions shall only be valid if agreed in writing and signed by authorised representatives of both the client and Blend Studios Ltd.

1. Product Arrival

1.1 Goods to be shot must arrive at the studio no later than 24hrs prior to the scheduled shoot.

2. Turnaround Times

2.1 All turnaround times quoted are based on working days only.

2.2 Our normal working hours/days are 09.30am-17.30pm Monday-Friday.

2.3 Any requests made outside of these hours will be at the Company’s discretion and availability and will incur additional costs.

3. Delivery & Return

3.1 The delivery and return of products is arranged by and charged at additional cost to the client and at the client’s own risk, unless otherwise stated.

3.2 It is our client’s responsibility to make any claims to 3rd party couriers/Royal Mail for any loss or damage to their products to and from Blend Studios Ltd. We accept no responsibility once your goods have left our premises.

3.3 After 28 days from the shoot date, any uncollected items left in the studio will be disposed of.

4. Ceasing of Service.

4.1 The service provided by Blend Studios Ltd. can be withdrawn at any time.

5. Payment

5.1 Images are sent to the client for approval (in accordance with clause 7),  as a watermarked image.  Once images have been approved by the client, final images will only be released by Blend Studios Ltd. once full payment for all fees due in connection with a shoot (including any fees due for re-touching or otherwise) have been received. 

5.2 We accept payment via Bank Transfer (BACS) or Debit/Credit Card (we pass on the 3% transaction fee). Clients wishing to discuss alternative payment options should contact us. All prices are exclusive of VAT which is chargeable at 20%.

6. Unpaid Invoices

6.1 If payment is not made by the due date specified in our invoice, we reserve our statutory right to claim interest and compensation for debt recovery costs under the Late Payment of Commercial Debts (Interest) Act 1998.

6.2 We reserve the right to charge a fee of £20 (excluding VAT) for each account reminder, duplicate invoice, or any other correspondence, paperwork or phone call involved with 

the recovery of a debt / unpaid invoice. This is non-refundable and represents time spent pursuing overdue invoices.

6.3 In addition, in the event of an unpaid invoice, Blend Studios Ltd. reserve the right to revoke all discounts relating to this job (and.or any other jobs to be completed for a client) where invoices remain unpaid, making such discounts null & void and to revert to our full standard pricing structure appropriate to the job.  We also reserve the right to suspend the provision of our services until payment of all overdue invoices have been paid to us in full and cleared funds.

6.4 If Blend Studios Ltd. incur any recovery costs due to the non-payment of the unpaid invoice this is payable by the client.

7. Approval Process

7.1 Clients images are presented (in watermarked format) for approval, upon which they have 72 hours to make any comments known to Blend Studios Ltd. (“Approval Period”). After the Approval Period has expired, Blend Studios Ltd. assumes that the images have been approved this will be deemed acceptance of the images as presented to the client and we will issue our invoice. After expiry of the Approval Period, we do not offer refunds against our photographic services and/or images.

7.2 If the client provides us with written notice (including by email) that it wishes for changes to be made to the images as presented, then we will endeavour to make such changes.  If the client has raised an issue that the images do not comply with the Brief and changes are required to ensure that the images comply with the Brief, then such changes will be included in the price to be paid in respect of such images,  If the client provides us with written notice (including by email) that they would like touch-ups or alterations to be made to the images and/or re-shooting of the images and this is outside the agreed Brief, then Blend Studios Ltd. shall be entitled to charge for such changes and/or re-shooting in accordance with these terms and conditions.

8. Resupply Images/ Image changes

8.1 If we are requested to resupply any images after 30 days from the date of invoice there will be a handling fee of £50 plus £60p/hr for any further retouching services.

9. Cancellation

9.1 Blend Studios Ltd require a minimum of 48hrs notice of cancellation of a scheduled slot in our studio. Failure to do this will result in 50% of the total quoted price for the job to be payable to Blend Studios Ltd, being a genuine pre-estimate of the loss of studio down-time and wasted resources that had been allocated to such scheduled slot. 

10. Insurance and Liability

10.1 It is the client’s responsibility to ensure that there is sufficient insurance cover for their products in transit to and from the studio, and when they are at our studio. Blend Studios Ltd. does not provide insurance cover for clients products whilst they are in our studio. We advise the client to arrange their own adequate cover to insure against, loss, theft and damage whilst in our studio and handled by our staff.

10.2 If any staff of the client visit our studio for the purposes of a shoot, then that staff member agrees to take all reasonable precautions whilst at our studio, including signing 

a Health and Safety Form for the purposes of the staff member’s own safety whilst being present in a working studio.  That staff member also agrees to follow any guidance or instructions that we may give to them whilst the staff member is on our premises.

10.3 Blend Studios Ltd. shall not be liable (whether in contract, tort (including negligence), for breach of statutory duty or otherwise, arising out of or in connection with these terms and conditions for loss of profits, loss of sales or business, loss of contracts, loss of anticipated savings, loss of or damage to goodwill, or any other indirect or consequential losses.

10.4 Nothing in these terms and conditions seeks to limit or exclude our liability for death or personal injury caused by its negligence, or for fraud or fraudulent misrepresentation.

10.5 Subject to clauses 10.3 and 10.4, Blend Studios total liability to the client whether in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising under or in connection with these terms and conditions shall be limited to the price paid or payable in respect of each individual Brief under which any such liability may arise.

11. Photography Brief

11.1 Specific instructions on how you wish your products to be photographed must be made clear to Blend Studios Ltd. before commencement of work. Photography can begin on the scheduled date following acceptance and mutual understanding of a written or verbal Brief (to be confirmed in writing, including by email) provided by our clients. Any re-shoots of rejected images will be chargeable if Blend Studios Ltd. have adhered to the Brief and the client makes changes to the Brief after the images have been shot, as detailed in clause 7 above.

12. Image Copyright

12.1 Blend Studios Ltd retains copyright on all images supplied to our clients. However, once we receive payment (in full and cleared funds) of our invoices for images (including any re-touching fees or other charges applicable), we grant to the client an “all uses license” for the client to use the images for the purposes of their business, as per the Brief. 

12.2 Should a client default on an invoice for payment in respect of images, the licence under clause 12.1 shall not be granted by Blend and we reserve the right to request all copies of images supplied to the client in respect of which payment has not been received.

12.3 If a client wishes to obtain copyright in the images created for them by us, then this may be purchased by the client at a fee of 25% surcharge of the total job for creation of those images and such surcharge will be invoiced to the client.  Upon receipt of payment (in full and cleared funds) for all sums payable in connection with the creation of those images, including the 25% surcharge, then Blend assigns all copyright to the client in those images, subject to clause 12.4 and 15.

12.4 In all cases, images supplied by Blend Studios Ltd. cannot be used for the marketing of services that may be construed to be in direct competition of the Blend Studios Ltd. Including but not limited to Photographic and Design Services.

13. Products Delivered to Studio

13.1 All items delivered to Blend Studios Ltd. must arrive in the condition that they are to be shot. Should there be any shortages of incorrect products delivered, we reserve the right to postpone the shoot until all correct items have been received. A charge of 20% of the total quoted job may be payable to Blend Studios Ltd. should we incur loss of profit or studio down-time caused by the above.

14. Acts of God

14.1 Blend Studios Ltd. shall have no liability to the client if their service is delayed or prevented by events, acts, accidents beyond their control, Including (but not limited to) an act of war, riot, civil commotion, fire, flood, storm and breakdown of machinery, failure of utility service or delays in transport network.  

15. Marketing and Promotional Materials

15.1 Blend Studios Ltd. wishes to use images that it has created in its marketing and promotional materials.  The client agrees that images created on its behalf can be used by Blend Studios Ltd. for such purposes, unless otherwise agreed in writing between the parties.

16. Law and Jurisdiction

16.1 These terms and conditions and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales. Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these terms and conditions or its subject matter or formation (including non-contractual disputes or claims).